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Bruce Miller, Charlotte, NC 28202

Todd, I want to express what a great host Gregory Perez has been to us during our trip. We had a couple small issues and he immediately jumped right on them and made the necessary adjustments in getting them working again. Upon our arrival He took us for a late lunch and showed us places to eat nearby.  Great customer service! We will recommend Reliable Realty and Gregory to anyone coming this way.  Should we choose to make DR our vacation spot again (and I'm sure we will) we will be sure to look you up again!  Thanks for making our stay here in Bavaro such a positive and memorable one!

Danny and Cheryl DeBolt – Vancouver, Canada

Our property is managed by Todd and Maria Williams with Reliable Realty (Property Management). As per an overall experience, we would have to say they are by far the best the island has in property management. Once you secure a property and spend time on the island, you will totally understand what we mean. There are a lot of people who "say" they are property managers and make a lot of promises, but are not kept. Todd and Maria are not like that.

We have been approached by other people having alternate property management services with nightmare stories. Todd and Maria are selective as to who they service, and how many properties they manage. We actually bought our property from another Real Estate agency before finding out about Maria and we had a lot of problems.

We were fortunate to find Reliable Realty and convinced them to take us on board. It really has been turn-key. They have looked after everything for us for a number of years now, and give us detailed monthly statements with the all breakdown of expenses and earnings. We live in Vancouver, Canada so we totally rely on Todd and Maria for looking after our property. We have confidence and trust in all their abilities.

Matt & Cathie Laufketter – St. Louis, MO

We met Maria and Todd at the peak of our frustration with Punta Cana real estate agents. We were searching for a rental management company and had one bad experience after another and decided it would be better to try it on our own. Todd was just starting out on his own which made us hesitant to work with him but we decided to give it a try. Both Todd and Maria jumped right in and we were able to get our rental up and running in no time. They gave us great suggestions and feedback which lead to our unit being one of the best rentals in the area. They did such a great job that we had a hard time getting time at our own place if we did not block it out months in advance, and we could not even think about the peak seasons if we did not plan at least a year in advance. As the company grew they were able to give us the same care and attention as day one. When we decided to sell we went exclusive with Maria. We wanted to avoid the unethical deals that we have seen and heard of over the years so we decided to not work with any other agents. We were in a hurry due to a business deal at home that we wanted to complete, but we knew it would be a smooth transition with Maria so we took the risk of it not selling right away. Maria gave excellent feedback, and as soon as we followed up on her feedback we had an offer and the sale was completed. The buyers had purchased a unit from Maria before and had success with their rentals with Todd which ended up being a benefit to us. The key selling point was our great rental history so the package deal of working with both Todd and Maria was extremely valuable to us. The closing was quick and we were at ease by using Maria's attorney, Mario. Reliable Realty provided us with more than just real estate and property management services. We were able to gain a great friendship with Maria, Todd, and their assistant Claudinne. We can't wait to get back for a visit and will only consider Reliable Realty for our vacation rental needs.

Dave & Beth Hale- Moncton New Brunswick Canada

Folks if you are looking to rent, buy or sell property in the Dominican Republic then the folks at Reliable Realty DR are the ones to go see. Once you are set up, then the other half of their business.... Reliable Property Management, are there to manage, maintain, and rent out your investment. I am a repeat renter and believe me, no names, and no pack drill, I checked out everyone around the area! As a retired Mountie from Canada I need to deal with people who exhibit honesty, reliability and trust. Many local folks in Punta Cana, from shop owners to taxi drivers, will try to steer you their way, and this is not recommended. Maria knows the area and the listings in Punta Cana well. Todd, the property manager and rental booking agent, is the busiest hardest working man in Punta Cana... from rolling out of bead at 5:00am for early morning checkouts to rolling into bed at 3:00am from late night check in’s. The Office Manager, Claudinne, is a tri lingual marvel and a wealth of knowledge of where to go and what to do. We plan to tell everyone here what an amazing person and goodwill ambassador for the Republica Dominicana she is!. The properties they manage and/ or list are in the top 20% of desirable locations in Punta Cana. The team of Reliable Realty can meet all your needs. I visit for two months each winter, and the other 10 months are stress-free knowing my rental unit is there for me the next year! The resorts were too much for us. We now know we prefer renting a condo! We will be meeting with a group of retired people who want to know about the RD and I am only passing on Reliable Realty information.

Basil & Jackie G. - Newfoundland, Canada

My wife and I along with 9 other family members / friends will be travelling from Newfoundland, Canada and staying at the Punta Cana Princess Resort Mar.22-29/2012. Within the last few days of researching some things to do off the resort, I fortunately came across your Resource Guide for getting around the heart of Punta Cana. First I must say thank you for such a wonderful source of info which will be so valuable and helpful to our group during our stay in Punta Cana!!! It is hands down the most informative guide I have ever came across in my days of researching prior to vacationing abroad (8 cruises and 4 All Inclusive resorts in the last 7 years). My wife and I would like to know if we could arrange for a tour to view the area discussed in your guide, as well as some of your vacation properties that you market to individuals who are looking to stay in the area for 2-3 weeks. After reading your guide, we feel that this would help us so much when we decide to vacation in Punta Cana in the future.

Ellis and Jeri H. – Clarksville, Tennessee

We too took the property assessment tour with Maria in early October 2011 and found the condo that we had been dreaming of for the past several years. The tour was very informative and Maria listened to our needs and only showed us the condos that met our criteria’s. There was no rush, no pressure. Everyone at Reliable Realty was extremely helpful in the getting the condo ready for vacation rental use. Claudine (the Office Administrator) was very instrumental in getting the additional items we needed and being sure photos were taken and emailed to us so we could see the progress. In the end, we own a beautiful condo at Arenas de Bavaro that suits us to a tee! Maria and Todd have kept it consistently rented since we purchased it and we feel that they are keeping us well informed at every turn in the road!

Perry and Cheryl Meriot – Edmonton, Alberta Canada
(Purchased in Palm Suites & secured Property Management Services with our company)

"We are so lucky to have met Maria and Todd Williams of Reliable Realty DR. They come in once a month and check on our property. Maria and Todd have a cleaner who comes in, runs the taps, checks the air conditioning and humidity and does a thorough clean; she makes sure everything is in good working order. Because of the tropical climate, the humidity alone can really do damage. These are important concerns. We dry-skinned Edmontonian’s sometimes don't realize the challenges of a tropical climate -- mould, mildew, bugs -- and so it's critical to either become informed, take lessons or get help from people in the know. Todd and Maria are from the United States and understand that Canadians often have very different expectations. Our expectations are quite high, yet the Dominican is on island time, which is good in some aspects. We realize the people there aren't ignoring us, they just have different timelines and priorities, yet, Maria and Todd help with this concern when it comes to the seriousness needed when taking care of our second home in the Caribbean. Reliable Realty DR has many properties for sale, as well as short, mid and long term rentals. But the best part is that they can properly manage the properties they sell too”.

Fabiola & Jorge Villaente- Miami, Florida


“We met Todd and Maria Williams while on vacation in Punta Cana in the summer of '08. We own a condo at El Cortecito beach and needed a property manager. Todd has been managing our unit since. He has proven to be an excellent manager. Very honest professional, ethical and knowledgeable. Together, Todd and Maria have taken our worries of owning a property in another country while taking care of our condo as if it were his. His wife Maria is a US licensed real estate agent selling properties through Reliable Realty DR in Punta Cana, also an honest and dedicated professional. We will highly recommend them both if you are planning to buy or rent in Punta Cana. These are folks that one can truly rely and trust. Thanks guys !!”

Ariel Ramarez – Miami, Florida

“I live in Miami, FL USA and have trusted my 2-bedroom condo at The Golf Suites inside Cocotal Golf Resort to Reliable Property Management since 2008. Todd and Maria are ambitious with marketing and works so hard to see that my condo is cared for and guests are treated well. When I bought my condo in 2005, I definitely wanted a locally owned, management company to handle my needs rather than a big corporation. Believe me, Reliable Property Management is the BEST in the area. As first-time rental property owner, I was a little nervous about outsourcing my property management to a third party, unsure that they will show as much interest in assuring customer satisfaction, success in rentals, and care in my property as I desire. I only wish I had placed my condo with Todd and Maria in the first place, rather than waste my time and money with a third person on site and myself working from the US trying to get bookings for my property.  Todd and Maria have made owning a rental property effortless, profitable, and convenient.  I continue to be impressed with the bookings my condo is getting. Their response time to my inquiries is extremely impressive, quick and courteous and their overall customer service is excellent.  They do a great job of getting my place rented.  Best of all, the fee they charge to manage the property makes owning a rental property a great investment.  I highly recommend Reliable Property Management to any property owner in any part of the world.  I couldn't be happier with them! Reliable Property Management has been the ideal management company for my needs.  I've been ecstatic with the relationship that I have had with them thus far. The customer service they have provided, both to me and the guests that stay in my property.  I look forward to a continued relationship with them and would recommend them to anyone looking for great property Management Company at reasonable rates”.

Jeffrey Karsonovich – Tampa, Florida

“I am a property owner that counts on Reliable Property Management to ensure my rental customers are satisfied and the property is in the best possible condition when rented. Their choice of company name could not be any better. Todd is the best manager I have worked with as an owner of rental properties in the United States and Dominican Republic. They offer a full range of services that I have found indispensable. I am more than satisfied with Reliable Property Management and would recommend them to any owner that demands excellent representation”.

Mark and Mary Moreau – Vermont USA

"Exceeding our expectations! We went online to find a rental property for a special birthday vacation with our two adult children but little did we know we would meet two of the greatest people you would ever want to work with in the process. It's sometimes scary to take a leap of faith into the unknown but we could not have asked for anything better. This condo was fabulous, exactly as pictured, with the location truly steps to the turquoise water and white sandy beach. The service we received from Todd and Maria was out of this world. They quickly answered our numerous e-mail questions prior to arrival. When we arrived we had more questions, where to shop, eat, etc. Again their assistance was invaluable. From the moment we met them, they made us feel extremely comfortable and words cannot describe the experience we had in Punta Cana. In these days of dwindling customer service, we can assure you they will do everything possible to make your vacation stay memorable. We are so fortunate to have chosen this property and to have had Todd and Maria to work with. If you want memories to last a lifetime, this is the place for you. We are looking forward to returning to see our new friends! We can't thank you guys enough for all you did in exceeding our expectations!! "

Garry & Barbara Garras – B.C. Canada

“We met Todd & Maria in Feb.'10 when we rented one of the condos they managed. We were very well taken care of and impressed by their honesty, commitment and over all down to earth nature. We love the DR & they were generous enough to show us around and take us thru other rental properties in other areas, as well as the area we were in, so we could plan for our next year’s visit. It never seemed to be an inconvenience and we got to spend some time with them outside of their busy schedules. When we left after a month and got back to B.C.Canada, all we could think of was the great time we had & wonderful friends we had just met. We immediately got in touch with Todd & booked for two months next year. But...we couldn't get it out of our minds the condos Maria had showed us for sale and thru several emails with Maria & Todd we ACTUALLY purchased a 2 bedroom condo in Santa Maria I. Maria provided pictures of everything from the front door to closet was amazing. Anything we asked she provided. She was there every step of the way. We are planning to stay in our own NEW place this October 2010 and can’t wait to add some special decorating touches. We will then be offering it as a vacation rental to others when we are not there, and of course, securing on-site property management and booking services with Reliable Property Management”.