Reliable Property Management Services (RPM), a division of Reliable Realty SRL, offers comprehensive, affordable and FULL Property Management Services within the high demand beach-town areas of El Cortecito and Los Corales (in Bavaro).  Providing FULL IN-HOUSE SERVICES since 2008; specializing in the management, maintenance, promotion, and bookings of short-to Mid-term vacation rental bookings (3 days to 3 months).  Consistently striving in meeting and often exceeding North American expectations. 

TODD WILLIAMS, Co-Owner and Property Manager, has over 30 years Property Management experience achieved in both the U.S. and now in Bavaro-Punta Cana. Unlike some agencies that claim to provide these services, yet who only collaborate though others, and sometimes, from afar, we personally provide these full services in-house.

On occasion, we can provide accommodation for up to 5 months.  Please CONTACT US.

Our FULL-SERVICE PROPERTY MANAGEMENT SERVICES have been recognized by TripAdvisor, HomeAway, VRBO, Airbnb, The Edmonton Journal, and the Winnipeg Free Press.  We continually provide personal services, with thousands of satisfied customers since 2008.  With a high percentage of repeat rental clients and ongoing bookings.

We do not over-inflate the reality of your ROI like other agencies do, simply to "make the sale".  Most real estate agencies here ONLY sell, and DO NOT provide these vital FULL SERVICES, especially Property Management services for purchasers who do not plan to live here full-time (yet). In these cases, purchasers often feel abandoned and are forced to personally find a management company here they can trust.  

The properties we manage make enough rental income to pay the fees associated with the cost of ownership.  Properties located on beach- can achieve higher ROI’s.  Those located a short walk to the beach, shopping, and dining amenities also achieve decent ROI’s.  This net income achieved, provides owners with 2-3 all expense return trips annually.  These owners are comforted with confidence their investment property is well maintained and pays for itself.  

We provide experienced and trustworthy English and Spanish speaking staff who provide professional and friendly services for our valued Homeowners, their families, friends, and vacation rental guests. 

It is a bad idea to leave any property vacant due to our tropical salty and humid environment.  Contrary to belief, properties leveraged as vacation rental/ income properties tend to stay in better shape longer, as they are always being cleaned, and checked with ongoing maintenance services.  As a bonus, many new home seekers are searching for a property with a proven rental income history. Vacation rental properties continue to appreciate annually.  Should owners decide to sell later, their properties tend to sell sooner and at a higher value than a property not rented or maintained on a regular basis. 

Reliable Property Management accepts properties purchased through our agency, and/ or properties located in a beach-front condo community or located within in our "high-demand" beach-towns of El Cortecito and Los Corales.

Reliable Property Management will consider managing and maintaining properties located in the following areas/ or communities:

• Any property on the beach (villa or condo)
• Most properties in El Cortecito or Los Corales
• Beach Residency 
• Beach Garden I, II, or II
• Costa Hermosa
• CorteSea 
• Estrella del Mar
• Eden Caribe
• Garden Suites
• Grunwald I, II or III (1 or 2 bedroom)
• Mia Hermosa
• Palm Suites (1, 2 or 3 bedroom)
• Pool Garden
• Playa Turquesa
• Rosa Hermosa
• Santa Maria del Mar II
• Sol Tropical
• Stanza Mare’ (1-3 bedrooms)
• Villa Palmera (villas)
• Most condos or townhouses located in Los Corales 
• By 2025 when the new golf course is established, and reliable shuttle service is in place, Reliable Property Management will consider select properties located in White Sands

*If your property is in the El Cortectio or Los Corales area, and you don't see it on this list, please inquire.

We Strive to...

• Provide peace of mind to all our owner clients so they know their property is always in good hands
• Provide full and excellent VIP services to our Owners and their guest
• Help our owners maximize their rental income, while increasing future appreciation values
• Maintain our positive and ethical reputation in this changing, challenging and demanding market

Rental Management and Account Establishment Services

• We get paid when we secure bookings
• We personally inspect properties before, during, & after tenant occupancy
• We provide on-site check-in services, collection of rental balances before handing keys to tenants
• We maintain detailed and ongoing inventory management of your furnishings, housewares, etc.
• We provide signed rental forms, and insure electric meter readings directly with the tenants upon check-in
• We provide helpful guidelines about the property, the community, and the area
• We provide tenants with emergency contact numbers
• We directly handle all ongoing maintenance and repairs. 
• We provide additional Renovation and Remodeling services
• For larger renovation projects, we only collaborate with experienced, and responsible contractors, (i.e. electricians, plumbers, A/C's, appliance repair technicians, bathroom or kitchen remodelers, etc)
• We provide personal Project Management Services for new construction readiness of properties sold through our agency.
• We provide New Construction Inspections to assure the new properties are indeed completed, making sure electrical and plumbing components are installed correctly
• We provide utility TRANSFER services for new owners; or assist with the setup of NEW Utility Accounts
• We personally assist with securing furnishings and can shop on our client’s behalf for needed home accessories.  I.e., housewares, linens, décor, etc
• We provide staging, and professional photography
• We provide timely bill paying services for HOA fees, utilities, insurance, and other ownership costs.  We are never late and have stamped receipts
• We use "State of the Art "Property Management software and professional accounting services
• We provide detailed "Income- Expense Account Statements" quarterly, or by demand
• We include (and pay) the required rental income taxes within our management commission fee
• We assist in setting up easy online transfers of funds through PayPal, or bank transfers (for larger sums)
• We maintain a "good standing" status with 2 primarily banks in the DR, who know us well
• We connect our new owners with the top English speaking Insurance providers, Attorney's, and Accountants
• Although very rarely needed, we assist in filing insurance claims (i.e. possible storm damage).

Services for Owner’s Rental Clients

• We offer airport transfer services
• We meet and greet tenants at the airport with a sign; and provide ongoing and exceptional tenant services
• We provide 24/7 on-call tenant assistance
• Our office is conveniently located within a short walk to most rental properties we manage
• We maintain a welcome binder for each property, often with a welcome letter from the owners, the property and the condo and condo or residential community rules, emergency nos., a detailed inventory, a local area map showing restaurants, beach accesses, and other nearby amenties, as well as other valuable advice, tips and helpful information.
• We can coordinate and book tours and excursions for our owners and guests. We only work with licensed, insured, and reputable tour operators. 

General Property Management - For Non-Rentals 

We provide affordable GENERAL PROPERTY MANAGEMENT SERVICES to owners who do not wish to rent their properties; however, still require a responsible and reliable management company to physically check on their property at least 1x per month to assure the property stays in good condition, and pre- and post storm checks. Prices vary by size and preferred frequency. Please inquire.

• We air out the property to eliminate the chance of mold or insect or rodent infestation.
• We regularly check the property’s air conditioning, appliances, plumbing, water pressure, and electrical components for proper functionality.
• We can clean when requested or needed.  This also helps to eliminate mold, dust, and insects
• We regularly inspected the property to safeguard against theft or damage, during periods of prolonged vacancy, before or after severe weather conditions, or in case of an international crisis.

INTERESTED?  Please Contact Todd Alan Williams, Co-Owner, Property Manager, and Bookkeeper. 

Email is preferred please.  [email protected]